Your Success is Our Priority
Get more out of your Accuris solutions by working with our experts
“Great instructor, great classes. Excellent training!”
“The instructor was clear and engaging. I appreciated his openness to questions and how he explained. The training was well-organized and informative. I gained valuable insights and appreciate the practical approach.”
“The trainer spoke of real work-site scenarios, which makes it easier to understand the material.”
Tailored Training and Support with EWB Consulting
Interested in a dedicated support consultant, small-group trainings and consulting services for Engineering Workbench? Learn more about EWB Consulting, which connects your business with an EWB expert experienced in engineering processes and standards applications.
Explore the benefits of Enterprise Support
We offer a range of services not available through other providers
Priority escalations
Proactive monitoring
Priority escalations
Proactive monitoring
Our Support Services
Dedicated Customer Support Enterprise support services include:
Accelerated Onboarding
Accuris serves as your trusted advisor to ensure your users are trained and supported along the way. We work with you to provide:
- Program goals and expectations
- Customized onboarding communications
- User training and enablement
- Comprehensive monitoring of adoption and health
Proactive Support
We learn your business and provide tailored support services, including:
- Success plans to maximize your ROI
- Custom web pages for easy product access
- Quick and simple onboarding
- Onboard new users or expansions
- Data-backed recommendations to maximize your subscription
Knowledge Transfer
We offer comprehensive training solutions tailored to your needs, including:
- Virtual user-training series
- Onsite training and workshops
- Product certification programs
- Data-driven training analysis
Fast Resolution
Get access to a global team of experts, who provide:
- 24 hour global coverage
- A dedicated support line for immediate access
- Priority-based placement and escalations