Background
The Client
A renowned space exploration organization’s history of innovation is fueled by cutting-edge technology and the effective management of its vast knowledge base. As the organization transitioned between programs and faced the challenges of knowledge transfer and retention, introducing Accuris Goldfire became a pivotal solution to preserving this invaluable asset.
The Challenge
The shift from earlier programs to the current generation of space missions posed a significant knowledge transfer challenge. With an aging workforce and the inevitable retirement of experienced personnel, the organization was at risk of losing tacit knowledge, which is not codified but resides in the minds of its employees. Moreover, as projects evolved, engineers required immediate access to historical data and insights to inform current and future missions. The introduction of Accuris Goldfire brought a sense of relief and confidence, ensuring that the organization’s knowledge would be preserved and readily accessible.
The Solution
Accuris Goldfire, a commercial off-the-shelf AI search tool, was integrated into the organization’s knowledge management system. Utilizing natural language processing technologies, Goldfire could interpret, learn from, and search across vast quantities of data, delivering contextually relevant answers. Its powerful capabilities not only preserved the organization’s knowledge but also empowered engineers to quickly uncover critical historical documents, design notes, and technical insights. This efficiency was a game changer, enabling engineers to focus on their work rather than spending time searching for information.
The Outcome
Goldfire demonstrated its value in an incident involving a specific spacecraft system. The system on the spacecraft mainly failed on a test flight when components did not deploy as expected. The engineering team was working to improve the design and was interested in finding research from earlier programs that used similar designs. Previously, using the standard search tool had proved fruitless. Unfortunately, much of the early information that the team found was only available in photos.
Using Goldfire, over 200 pertinent documents were uncovered instantly. So, here’s the payoff— according to the engineer, developing a new test article would take two to three years and add an additional cost of several million dollars. Goldfire became a game changer in terms of AI search capabilities that day.
Using Goldfire
Over 200 pertinent documents were uncovered instantly.
So here’s the payoff. According to the engineer, the development of a test article would take two to three years and add an additional cost of several million dollars. Goldfire analytical search tool became a game changer in terms of technical search capabilities that day.
– Program Manager
The Impact
This case study underscores Goldfire’s role as a transformative tool for the organization. By enabling rapid access to critical historical data, Goldfire not only prevented significant delays and costs but also ensured the continued cultivation of a culture of knowledge sharing. This strategic asset now aids the organization in efficiently handling its technical queries, boosting productivity, and securing a legacy of knowledge for future generations. Goldfire’s role in securing the organization’s legacy of knowledge provides a sense of security and continuity, ensuring that the organization’s past continues to inform its future.
Thus, Accuris has played a crucial role in the organization’s ongoing mission, ensuring that the torch of knowledge is passed on and that each leap forward is grounded in the solid foundation of the past.
About Accuris
Accuris is an engineering-focused technology company that delivers value through AI- powered data and workflow solutions. For over 60 years, engineers have relied on our data and technology to innovate and solve problems, reducing their ideation time by 70% and eliminating product and process failures by up to 5 times.
We work with over 7,000 global customers and 950,000 engineering end users in over
100 countries and dozens of industries – including aerospace and defense, energy, sustainability, construction, architecture and more.
Accuris partners with 450+ Standards Development Organizations to help streamline your access to 2.3 million engineering standards to accelerate innovation and progress across the globe. Accuris unleashes builders so you can build a better world.